👨‍💻 About Me

I’m a versatile professional with experience in technical support, backend development, and monitoring tools. I work both on the frontlines of support and in creating efficient IT infrastructure solutions.

🧑‍💼 Professional Experience

• IT technician for local businesses (maintenance, network configuration, remote support)
• Task automation projects using Python, N8N, and APIs
• System development in Java + SQLite
• Backend development using Nest.js

JC Santos & Abreu LTDA

IT Technician | May 2024 – Present

• Diagnosis and resolution of hardware, software, and network issues
• On-site and remote technical support for companies
• Installation and maintenance of servers, MikroTik devices, and load balancers
• Custom system development focused on security and scalability

Key internal projects:

• Backup Service
• Backup Automation
• Monitoring System

PUAH Consultoria

Technical Support Analyst | Nov. 2022 – 2023

• Configuration of Active Directory, networks, Windows Server, and Linux
• Automation scripts for recurring tasks
• Report generation and technical documentation
• Ensuring infrastructure stability and security

🎓 Education

• Technologist in Systems Analysis and Development (2022 – 2025)
  Federal Institute of São Paulo — Caraguatatuba Campus

• Technical Course in Administration (2017 – 2018)
  IFSP — Caraguatatuba

• English A1 — Influx Business School (2017)

📌 Technical Skills and 🛠️ Tools

• (Learning): Docker, Kubernetes, N8N, GitHub Actions
• Infrastructure: Linux, Windows Server, AD, SSH, MikroTik
• Development: Node.js, Java, NestJS, Prisma, PostgreSQL, MySQL
• Tools: Docker, Git, Zabbix, Grafana, PowerShell
• Languages: Portuguese (native), English (intermediate – B1)

📜 Certifications

• AWS Certified Solutions Architect – Associate (2023)
• AWS Academy Cloud Foundations (2022)
• Alura: JavaScript and Node.js Course (2023)
• Trybe: Introductory HTML5 and CSS Course (2022)

See more on my LinkedIn profile